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Signing in

Sign in​

  1. Open your company's NextGenManager address in the browser. The login page appears.
  2. Type your Username / Email and Password.
  3. Click SIGN IN.

The login page

You land on the module launcher, where you choose the part of the system you want to work in. See Finding your way around.

If the username or password is wrong, the page says Invalid username or password and you can try again.

A wrong password is reported on the form

:::note One session per user A username can be signed in at one place at a time. If you sign in on a second computer or browser, the first one is signed out the next time it does anything. :::

Change your password​

  1. Click your name at the top right and choose Account Settings.
  2. Type your Current Password, then the New Password twice.
  3. Click UPDATE PASSWORD.

A password must be at least 8 characters and contain a letter and a digit. The same rule applies when an administrator creates a user or resets a password.

The user menu

Account Settings

If you forget your password​

Click Forgot password? on the login page. The reset form asks for:

FieldWhat to enter
UsernameYour username
PasscodeThe recovery passcode. It is set by whoever installed NextGenManager for your company, in the server configuration
New Password / Confirm New PasswordThe password you want

Click RESET PASSWORD.

Resetting a forgotten password

If you do not know the passcode, ask an administrator to reset your password for you from SuperAdmin → User List (see Users and roles). On hosted, multi-company installations a one-time code sent by e-mail may be used in place of the passcode.

Sign out​

Click your name at the top right and choose Logout.